Saturday 15 January 2011

Non-Disabled Sales Personnel

Alison and I have ordered a new Wheelchair Accessible Vehicle. We are totally realistic about our impairments and how our medical conditions might develop over the foreseeable future. It will have to last us five years so it has to accommodate both our access needs. We've spend the past year researching which vehicle suits us best. We've had a number of demonstrations and looked at a number of lifts, hoists etc. We are both professional disabled people and have in the past worked as advisors on disability related issues. We really are the experts on our own situations.
Why therefore do non-disabled sales people still persist in telling us what they think we need?
It is totally annoying and I comprehend how we constantly come across disabled people who are less aware or empowered than we are who are sold expensive gear that does not meet their needs.